InTouch Newsletter


Edition 2, 2009

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Welcome to the Winter Newsletter 2009 for Pest IT. It’s been a mild and at times wet winter aiding pest populations in the traditional quiet business period. News reports of rodent plagues in both Sydney and Melbourne have hit the media in recent months adding to the workload of pest managers in numerous territories. The business of bird management is also reaching fever pitch this winter with numerous large installations of Bird Barrier and Eagle Eye systems. Installations, particularly using Bird Shock Flex-Track have been particularly exciting and adventurous. We congratulate numerous installation clients for their efforts over the winter period adding excellent sales and profitability to their businesses during the quieter months.

What assistance do you need to promote your bird management business plan? Our Bird Management article is designed to help with the supply of information to clients, plus marketing tools that we can assist you with – FREE.

Lastly, Dr Sali Bache and Peter McCarthy have finished the managing pest bird book to be released by NSW University press in 2010. We would like to thank everyone who has assisted thus far and we will keep you updated with a release date of this exciting publication.

Pest Symposium - Change is Happening! Are you Prepared?

Our Peter McCarthy is a guest speaker at the approaching Pest Symposium in Sydney. Change is set to impact on the Australian pest management industry. We are pleased to announce details of the 2009 ABRUP Sydney Symposium are as follows:

Tuesday 22 September 2009  

Emerging Pest Management Challenges – 2009

Westmead Hospital, Cnr Hawkesbury & Darcy Roads, Westmead, Sydney

Just some of the challenging changes include:

  • climate change (especially global warming);
  • the introduction of exotic urban pests;
  • amendments to Federal, State and even local government legislation and ;
  • new pest management technologies and chemicals.

With every challenge however, comes opportunity, especially for those who are prepared for change! This event is expected to earn participants up to 40 CPD points. Click here for full details, topics and registration forms.

Pest IT responds to changes in rodent management

There are growing needs for both non-glueboard and non-rodenticide options when managing rodents. Designed by experts for use by professionals – the AF SnappaTM allows you to monitor without Glueboards and even offers a control option for sensitive sites, without rodenticides. The AF Snappa has been designed with the food industry in mind, providing the pest technician with a professional and discreet tool. The station has been designed so that the body of the mouse is not visible once trapped. The configuration of the box enables it to take the Snap-E mouse trap and the Trapper Snap-Trap. A bait rod is available as an optional extra supplied to enable block baits to be securely held in place if necessary. The safety features are to the same exacting standards of the AF Range meaning fingers can’t get inside the box. The lid’s unique inspection slot enables the pest technician to see if the trap has been triggered at a glance, minimising the time needed for inspections and in turn saving money. A clear-lidded version is also available. As with all AF rodent stations, a label can be affixed to the inside of the detachable lid to aid record keeping.

For added versatility, the Snappa fits onto the AF Shoe, ensuring that it is safely affixed to the floor, as well as fitting on the AF Insect Monitor to form the AF Integrated Monitoring and Control System. The AF key fits the box so there’s only a need for one key for the entire range.


Use in Australia has grown in recent years for such a system, particularly with Victoria banning the use of rodent Glueboards in recent times. The growing needs of the food industry for a non-chemical approach to rodent management also ensure an exciting future for the AF Snappa. Customer feedback to date has been very positive. For rat management options, both the AF Atom and AF Rat Box can incorporate a larger rat snap trap for monitoring and control. To read more…

New Eagle Eye web site

With the growing popularity of the Eagle Eye system, Pest IT is pleased to launch the Australian home of Eagle Eye Here you will find videos, product information, success stories, installation details and how to gain assistance with setting up the system. We are adding new success stories and will shortly launch a news and media release section of Eagle Eye. Keep your eye on it! To read more…

Servicing Eagle Eye units

Eagle Eye is a reflecting “optical” bird scarer and in order to maintain the strong, menacing flashes that scare birds, the system must be cleaned regularly. In most cases, this can take place every 6 months or so. However, in aggressive environments such as salt water, aquatic, dusty, rural or grain situations, cleaning may need to occur more frequently. Particularly in salt environments; the metal coatings of the Eagle Eye will actually corrode if not maintained. Here are our tips for servicing Eagle Eye’s:

  • Firstly, clean the system regularly to protect and maintain a clean, shiny and dust-free reflective surface
  • Each service, inspect the Eagle Eye head to see if you need to increase the frequency of cleaning
  • Only use Aqua-Shield to clean and polish Eagle Eye units. This will clean and protect the surface and repel dust and finger marks, without damaging the surface
  • Definitely, do not use solvent or alcohol based cleaners as this will remove the metal coating off the base. This therefore removes the reflecting surface and stops the system working adequately. If this occurs, replacement heads are available
  • When cleaning, use a spirit level to check that your unit is level (vertically plumb) to ensure the motor spins correctly. Units that are not plumb will damage your motor and void warranties
  • Include cleaning and maintenance in your installation service contract
  • Where possible, mount the units where you can access them regularly. Recently we have used long poles in installations to avoid the need of access equipment

Aqua Shield is recommended for use in regular cleaning of the reflective surface of the Eagle Eye bird deterrent system. AQUA SHIELD – is a unique formulation that provides a microscopic protective and sanitised coating to all clean surfaces. It repels dust, dries without streaking, does not leave a film, non-yellowing with age, protects and seals surfaces and fills microscopic surface pores. It resists dust, grime, smudging, water and finger marks. For cleaning Eagle Eye – use quarterly or half yearly depending on the local dust and pollution that will reduce the reflective output of Eagle Eye. Use Aqua Shield monthly in salt environments such as marinas, wharfs and water front areas to clean and protect the surface against corrosion.

For assistance in setting up the Eagle Eye system or a service contract, contact Pest IT for assistance on 1300 66 56 57.

Pest IT nominates additional Eagle Eye stockists in Australia

Pest IT is pleased to welcome Ensystex and IHD (Independent Horticultural Distributors) as stockists of Eagle Eye in Australia. Ensystex will supplement our own distribution to the pest management industry throughout Australia, while IHD will distribute the range to the horticultural and agricultural markets. For details, contact 1300 66 56 57 or see the new Eagle Eye web site for contact details.

Bird management in sports turf facilities

By Peter McCarthy and Dr Sali Bache

Recently Peter McCarthy presented a paper at a turf manager’s conference in Canberra, discussing the various bird management options and techniques available for sports turf facilities. Pest birds of a wide variety of species can have a significant impact on sports facilities. Examples presented include damage to the sports turf playing surface, physical damage to equipment, defacing stadium grand stands, nuisance to and direct hits on players and spectators, slip and fall hazards and noise to name just a few. Integral parts of a management strategy include identification, problem assessment, proven strategies, products available and installation.

Birds are intelligent creatures and can overwhelm a prevention system if it is not used in the correct application. Many bird management installations fail simply because the installer does not understand the pest bird they are managing or because the wrong product/strategy is chosen or incorrectly installed. Simply put, there is a lot more to bird management than using just one product to solve every problem or installing and walking away forever. It should also be noted, that the public is no longer willing to endorse the killing of pest birds; they are looking for humane solutions to their problems. To read the complete paper …

Is it time to be proactive about bird management?

Are you looking to grow or introduce bird management services to your existing and/or new account clients? Bird management is still a profitable and exciting area of business with significantly less competition than traditional sectors of pest control.

Here are some important reasons that you can bring to the attention of your clients. We have found that most companies don’t even realise they have pest bird problem. Or they may not even realise that your company engages in bird management, so they will look for another contractor to proof there site. Here is a brief excerpt and the full article is available on our technical page. To read more…

  1. Image Problems – Companies, particularly in a retail situation, with a building and signage covered in birds and their nests and droppings convey a negative public image.
  2. Cost of Clean-Up – Quite often the ongoing cost of cleaning facilities and shopfronts can be a significant outlay for business owners.
  3. Work Stoppages – Company staff and external contractors are no longer tolerant of working in facilities infested by birds and covered in their dropping – and nor should they.
  4. Slip and Fall Risks – Litigation, Litigation, Litigation. Slip and fall hazards on work sites or in the public domain is a real potential issue for councils, government departments and businesses.
  5. Damage to Equipment – Bird droppings contain uric acid that can damage materials including painted surfaces, steel and glass.
  6. Clogged drains – Pest birds, particularly sparrows are prolific nest builders. Starlings, pigeons and many species of birds also introduce significant quantities of nesting material such as twigs, straw, insulation, wool, string and droppings into a building.
  7. Damage to Inventory – A wise man once told me that “inventory is profit.” Birds infiltrating a retail or production area have the ability to deface and physically damage the inventory of your client.
  8. Noise and Parasites – Large flocks of pest birds can create serious noise levels. It is difficult for your client to conduct business with starlings, ibis, sparrows, mynas and other flocks of birds sounding off during business hours.
  9. Customer Complaints – Without clients, we don’t have a business. A drop in clientele for a café, restaurant or a retail facility due to the presence of birds and their droppings is a primary concern for business managers.
  10. Health Risks – Lastly, it is not possible to underestimate the serious health risks associated with pest birds. It is well documented that pest birds can pass diseases to humans and animals.

Other reasons include – odour, nuisance, weed seed dispersal, food theft from alfresco dining areas, food spoilage in production areas and possibly greatest of all – food safety implications.

Are you needing help promoting bird management? Pest IT has brochures, flyers, photos, press releases and advice to help grow your business – FREE. Once you receive the enquiries, we are happy to assist with the quoting, proposals, specifications, client meetings and even supply training during the installation. If needed, we could even complete the installation in conjunction with your team.

Pest bird populations are on the increase Australia-wide due to urbanisation, availability of food and our continuing persistence in building structures that offer havens for pest bird species. Understanding and even anticipating your client’s need for bird control is the key to success in getting that next bird management installation. Now, what to do next when it’s time to create a plan, design strategy, order access equipment, check safety gear, train staff and do the installation – contact Pest IT for our experienced assistance – 1300 66 56 57.

Airomist® Success

Arguably our most successful launch of the past year is that of the Airomist range. The Airomist® range is an innovative hygiene system that offers Pest IT and its clients a complete range of pyrethrum and fragrance aerosol dispenser products. This range brings a new level of quality to the market with Australian made aerosols, using Tasmanian grown pyrethrum. The micro-mist formulation allows for greater efficiency from lower doses of pyrethrum. The micro-mist also ensures there is no slippery and messy film left on the floor underneath the dispenser. The dispensers themselves are made in New Zealand and again offer a quality and reliability that is critical to the service life and performance needed with your service team and clients alike. The success we have seen for Pest IT translates to increased sales and higher profitability for the companies supplying and servicing the units. For sales and competitive pricing, call Pest IT on 1300 66 56 57. For more information, click on the following links.


Airomist®Pest Brochure
Airomist®Pest Display Carton


Airomist®Pest MSDS
Airomist®Aroma MSDS

New Game and Feral Animal Bill in NSW

A new bill that will override the Prevention of Cruelty to Animals Act has been introduced into NSW parliament by Shooters Party MLC Robert Brown. Stemming primarily from the statutory five-year review of the Game and Feral Animal Control Act, the Game and Feral Animal Control Amendment Bill 2009 has much wider ranging impacts. This Bill, if passed, would allow shooters with game hunter’s licences to hunt feral animals not only in State forests as is currently permitted, but also in national parks. It would also permit the hunting of some native animals that are currently protected under the National Parks and Wildlife Act including 11 waterfowl and 12 other bird species including black swans and sulphur crested cockatoos, galahs, little and long-billed corellas. Irrespective of the personal ethics you hold, this proposed legislation raises questions of consistency: An individual holding a recreational hunters licence would be permitted to shoot Australian White Ibis (Threskiornis molucca) but what about pest controllers? Informal advice from the firearms registry suggests that in the Bill’s current form these changes will not apply to holders of a Vertebrate Pest Animal Control (VPAC) licence. Additions made under the Game and Feral Animal Control Amendment Bill will apply only to recreational licence holders.

The Game and Feral Animal Control Amendment Bill also allows for the trapping and keeping of animals, and the establishment of private game reserves, where animals are released for hunting. Pest managers are aware of a suite of measures required for the humane treatment of trapped animals and their release or euthanasing. Most consider such measures to be a positive move leading to improvements in the humaneness of wildlife and pest animal management and better public acceptance of and sentiment towards such practices. This new Bill specifically exempts these laws from applying in game parks. It contains no measures to protect the welfare of animals shot by recreational hunters.

Claims that sport hunting on public lands assist in managing pest species are being used as part of the justification for this legislation, although the data for this claim is dubious. CEO of RSPCA NSW, Steve Coleman, said the management of pest animals must be strategic if it's going to be effective. “Far from improving pest animal control, this Bill would actually encourage the introduction of new pest animals into New South Wales, animals that aren't even a problem in this state, just in order to hunt them down and shoot them,” Mr Coleman said. Although the Bill also requires hunters to pass a waterfowl identification test set by the Game Council, consideration needs to be given to the level of skill required to distinguish the difference between certain endangered species and other native birds when in flight at a distance.

The Bill and Explanatory Note

Petitions …

the case for

and against

Phone fiascos

Just a quick mention about the phone issues we experienced during July. We apologise for the interruption to our phone service as we experienced technical difficulties at both our Sydney and Ballina offices on consecutive weeks. In Ballina, we can only blame our esteemed director and his tractor for digging up the line – well done Peter. In Sydney, the line issues in Captain Cook Drive were a mess in the street, followed by the loss of 4 of our 5 lines. It’s all sorted now and we apologise for the inconvenience caused. For a contact update:

Sydney (Michael & Katrina):
Phone: 1300 66 56 57
Fax: 1300 66 56 17

Northern Office (Kathy, Sali & Peter Mc)
Phone: 02 6687 8151
Fax: 02 6687 9151

You can reach Peter McCarthy in the northern office or on 0438 66 56 57.


We invite you to contact Pest IT for all your commercial pest management product requirements – Call 1300 66 56 57. For more information on Pest IT Pty Ltd or our range of products and services, please visit

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